— Warranty Information
Built Quality
1 Year
Timber furniture is under a 1 year warranty covers against defective material and poor workmanship.
Timber products, being a natural material, are subject to change and movement. Normal wear and tear, changes to the appearance of the item due to normal expansion and contraction of timber as it reacts to climatic changes in its environment, improper care and damage from sunlight and excessive temperatures are not circumstances covered under warranty.
Natural variations in colour, knots, stress marks, are not considered defects of workmanship and materials and therefore not covered under warranty. Furniture made from recycled wood may have insect markings and/or nail holes and is not considered a warranty claim, but is considered a feature of these products. MDF furniture does not react well with moisture. Keep your MDF furniture in a dry room and wipe spills up immediately.
Wood & MDF
1 Year
Timber furniture is under a 1 year warranty covers against defective material and poor workmanship.
Timber products, being a natural material, are subject to change and movement. Normal wear and tear, changes to the appearance of the item due to normal expansion and contraction of timber as it reacts to climatic changes in its environment, improper care and damage from sunlight and excessive temperatures are not circumstances covered under warranty.
Natural variations in colour, knots, stress marks, are not considered defects of workmanship and materials and therefore not covered under warranty. Furniture made from recycled wood may have insect markings and/or nail holes and is not considered a warranty claim, but is considered a feature of these products. MDF furniture does not react well with moisture. Keep your MDF furniture in a dry room and wipe spills up immediately.
Glass
1 Year
Glass components are under a 1 year warranty manufacturing defects. Small air bubbles, slight scratching and subtle surface waviness can occur naturally and not considered a defect.
Mechanical
1 Year
Mechanical components include drawer and door slides, lighting, locks and door hinges. These components carry a 1 year warranty against manufacturing defects. Normal wear and tear, breakage due to improper use or lack of care is not covered under warranty.
10 Years Guarantee
All Platform 10 furniture is backed with a 10 year manufacturer’s guarantee from Compac Home.
100% NZ Made
Platform 10 is manufactured and assembled in New Zealand by Compac Home. Quality furniture made by Kiwis for Kiwis.
